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SHIPPING AND RETURNS

Hey Dream chaser! Thank-you for visiting our store.

We understand that buying things online sometimes don't go as planned, but don’t worry, we’ve got you covered.

 

RETURNS

1) If you aren't totally happy with your item, send us an email within 10 business days at heythere@dreamersnotallowed.com so we can approve the item you are returning.

2) After you receive approval, ship the item back to our address:

C/ Parlament 52 1º 1ª 08015 Barcelona , Spain

 

EXCHANGES

If you would like to exchange an item, please place a new order for the item you want before returning your original purchase. It will ensure that your new favorite item is in stock! Once we receive your return, we will process a refund for the cost of the returned item and send you an email to confirm that it’s all good.

 

DISPATCH

All stocked items will be dispatched within 48-72 hours from the date the order was placed.  Customers will be notified if so.  Please note that all orders are sent via Spain Post (Correos )on weekdays only. 

 

SHIPPING & TRACKINT TIMES

All items will be delivered via SPAIN Post (CORREOS) . If customers would like more information on the location of their items during shipping, it is their responsibility to follow up with SPAIN Post (CORREOS)

Once your order is dispatched, you will receive an email with tracking information.

If you require clarification or have any questions, please contact us at heythere@dreamersnotallowed.com

We´ll be happy to help! 

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